Privacy policy

Last updated: November 4, 2026

Pet Health Insiders ("we", "us", "our") runs www.pethealthinsiders.com (the "Site"). This Privacy Policy explains how we collect, use and share your personal information when you visit the Site, contact us or otherwise use our services (the "Services"). By using the Services, you agree to the collection and use of your personal information as described here.

Personal Information We Collect or Process
Depending on how you use the Services, we may collect:
1. Contact details, such as your name and email address, when you contact us or sign up for updates.
2. Communications with us, such as the information you include when you email us.
3. Device information, such as your browser, device type, network connection, IP address and other unique identifiers.
4. Usage information, such as the pages you view, links you click and how you interact with the Site.

Pet Health Insiders is an editorial and affiliate review publisher. We do not sell products, so we do not take payments or hold card details. If you buy something through a link on the Site, the seller collects and handles your order, payment and delivery information under its own privacy policy.

Personal Information Sources
We collect personal information directly from you, automatically through the Services (using cookies and similar technologies), and from service providers that help us run the Site, such as our hosting, analytics and advertising partners.

Cookies and Analytics
We use cookies and similar technologies to run and secure the Site, remember your preferences, understand how visitors use the Site, and measure the performance of our content and affiliate links. Some cookies are set by third parties, such as analytics and advertising providers. You can manage cookies through your browser settings and, where available, our cookie banner. Blocking some cookies may affect how the Site works.

How We Use Your Personal Information
We use personal information to:
1. Provide, run and improve the Site and our content.
2. Respond to your questions and messages.
3. Send you updates you have asked for. You can unsubscribe at any time.
4. Measure traffic, content performance and affiliate referrals.
5. Show and measure advertising, including on other websites.
6. Keep the Site secure and prevent fraud or misuse.
7. Comply with the law and enforce our terms.

How We Disclose Personal Information
We may share personal information with:
1. Service providers who act on our behalf, such as hosting (including Shopify), analytics, email and IT providers.
2. Advertising and affiliate partners, for example to record that a visit or purchase came from a link on our Site.
3. Authorities or other parties where the law requires it, or to protect our rights, users or others.
4. A buyer or successor in connection with a business transfer such as a merger or sale.
We do not sell your personal information for money. Some sharing for advertising may count as a "sale" or "sharing" under certain US state laws; see Your Rights and Choices below.

Relationship with Shopify
The Site is hosted by Shopify, which collects and processes personal information about your use of the Site to provide and improve its services. You can learn more in the Shopify Consumer Privacy Policy and exercise certain rights through the Shopify Privacy Portal.

Third Party Websites and Links
The Site links to other websites, including sellers' stores. We are not responsible for their privacy or security practices. Please read their policies before you share information with them.

Children's Data
The Services are not intended for children, and we do not knowingly collect personal information from anyone under 16. If you believe a child has given us personal information, contact us and we will delete it.

Security and Retention
No security measures are perfect, so we cannot guarantee complete security. We keep personal information only as long as we need it for the purposes above, to meet legal obligations, resolve disputes or enforce our policies.

Your Rights and Choices
Depending on where you live, you may have the right to:
1. Access the personal information we hold about you.
2. Have it deleted.
3. Have it corrected.
4. Receive a copy of it or have it transferred.
5. Opt out of the sale or sharing of your personal information, or of targeted advertising. We honour Global Privacy Control signals where required.
6. Restrict or object to processing.
7. Withdraw consent where we rely on it.
8. Unsubscribe from our emails using the link in any email.

If you live in the UK or European Economic Area, we are the data controller of your personal information. We process it where needed for our legitimate interests in running and improving the Site, with your consent (for example for non-essential cookies), or to comply with the law.

If you live in a US state with a consumer privacy law (such as California), you have the rights above as provided by that law, and we will not discriminate against you for exercising them. You may use an authorised agent, and we may need to verify your identity before acting on a request.

To exercise any of these rights, email us at contact@pethealthinsiders.com.

Complaints
If you have a complaint, please contact us first. You may also complain to your local data protection authority. In the UK this is the Information Commissioner's Office. Where applicable, you may appeal our decision on your request by replying to our response.

International Transfers
We and our service providers may process personal information outside your country. If we transfer personal information out of the UK or European Economic Area, we rely on recognised transfer mechanisms such as the European Commission's Standard Contractual Clauses or the UK's equivalent, unless the destination has been found to provide adequate protection.

Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will post the updated version on this page, change the "Last updated" date and give notice where the law requires.

Contact
If you have any questions about this Privacy Policy or want to exercise your rights, email us at contact@pethealthinsiders.com. For the purposes of applicable data protection laws, we are the data controller of your personal information.